Current information about data use and access. Operator and contact details remain to be published.
Last updated: 26 April 2026
This page describes the platform’s current data flows and access controls. The operator’s legal identity, controller details and support contact have not yet been published. This technical overview does not establish regulatory compliance.
We collect data you provide when registering and using the platform: name, email, phone number, date of birth, optional medical history, family members, health record documents, as well as technical information — IP address, browser type, operating system.
We use your data to: (1) provide platform services — booking, chat, video consultations, notifications; (2) improve functionality and security; (3) send appointment reminders and information; (4) comply with legal obligations. We do not sell your data to third parties.
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Appointment details are available to the patient and the appointment’s doctor. Personal health records require an explicit sharing grant to a verified doctor. Configured providers process data for hosting, storage, payments, email and video. Optional NZOK AI sends reviewed excerpts and diagnosis codes to Anthropic only after explicit submission.
You have the right to access, correct, erase ("the right to be forgotten"), restrict, port and object to the processing of your personal data. Published contact details are listed on the Contacts page.
Passwords are hashed and access to account data is checked on the server. Health-document downloads require current owner or sharing access. HTTPS depends on the deployment. Backup operations, retention periods and processor arrangements still require confirmation before public launch.
Published contact details are listed on the Contacts page.